LEGAL & PRIVACY
CONTENTS
PRIVACY POLICY
PERSONAL DATA PROTECTION AND PRIVACY POLICY
Toyota Laos Co., Ltd. is a subsidiary of Toyota Tsusho Asia Pacific Pte. Ltd. Toyota Laos Co., Ltd is the authorised distributor in ("Lao PDR") for Toyota vehicles.
The privacy of your personal data is important to us, and we are committed to accord the due level of care as presented in this Privacy Policy statement, and consistent with the Law on Electronic Data Protection of Lao PDR (No.25/NA, dated 12 May 2017).
This policy applies to Toyota Laos Co., Ltd. and any other associated/affiliated businesses, and outlines our obligations and practices in the handling of the Personal Data of our customers, prospects, vendors, suppliers, dealers, partners, and all others who come into contact with us and our related companies across all touch points of our business operations that we collect and hold.
WHAT IS PERSONAL DATA?
Personal data (“Personal Data”) refers to all and any information relating to you obtained by us in the course of and as a result of the provision of any products and services by us to you. Such Personal Data includes, but is not limited to, your name, mailing address, telephone number(s), personal email address, and identification card number. We shall treat your Personal Data as confidential and will accord due level of care in accordance with our Privacy Policy statement, and as consistent with the Law on Electronic Data Protection of Lao PDR (No.25/NA, dated 12 May 2017).
USE OF COOKIE TECHNOLOGY
We use cookie technology to allow Toyota Laos to trace your activities within Toyota site, to help Toyota Laos in registering user activity at the Toyota site and to evaluate and improve the efficiency of Toyota site in order to make it more useful to you. Toyota Laos does not store information on individual users through this technology, and no information about you, in particular, will be stored or used. Please note that you can set your browser not to accept cookies or inform you in case cookies are sent.
PURPOSE FOR COLLECTION
Generally, we collect Personal Data from customers, prospective customers, suppliers, etc. for purposes relating to the products and services we offer or require. These purposes include, but are not limited to:
- responding to your enquiries regarding vehicles, vehicle sales/leasing/servicing/repairs, vehicle parts and accessories, and any other services we offer;
- receiving feedback and dealing with complaints;
- processing orders and administering accounts;
- providing customer and dealer support, such as service maintenance reminders;
- providing vehicle warranties and vehicle special service campaigns;
- having communication with you in relation to your vehicle ownership and to products and services we provide which are relevant to your existing relationship with us;
- offering you updated marketing and promotional packages that you can benefit from, including products and services offered by our selected partners;
- providing information regarding product updates and upgrades;
- conducting research and surveys;
- meeting regulatory and legal obligations.
LEGAL TERMS
WEBSITE POLICY
By accessing and using the Toyota Laos Co., Ltd. website, you accept this policy without limitation or qualification. Your access to the Toyota Laos Co., Ltd website is therefore subject to this policy, as well as to all applicable laws in Lao PDR.
We may change our website and/or these terms at any time without prior notice to you. Your continued use of our website after any changes to the terms constitutes your acceptance of the same.
CONTENT
Toyota Laos Co., Ltd website contains information regarding Toyota products, dealers and Toyota promotional programmes. The Toyota products described in this website are offered for sales only in Lao PDR.
All information included in this site is for information purposes only. This website shall not be used or relied upon by you as a substitute for information that is available to you from the authorised Toyota distributor.
The information contained herein is designed to be as comprehensive as possible. Toyota Laos Co., Ltd reserves the right, however, to make changes at any time, without notice, to models, equipment, specifications, or availability of the products, or to all information provided on the website.
PRICES OF TOYOTA PRODUCTS
The price information contained in or provided through this Toyota website is for information purposes only and does not constitute an offer to sell Toyota products. Prices are recommended retail prices, and actual prices from the authorised Toyota dealers may differ. The purchase of any Toyota product shall be subject to the terms and conditions of the individual sales contract.